Our team

Trainer and Assessor

Kristy Heitmann

Trainer and assessor

Lisa Mutsaerts

Student Support Officer

Aarsh Nagpal

Chief Executive Officer

Monica Nagpal

Enrolments Manager and Mental Health First Aid Officer

Deborah Matheson

  • Registered Paramedic
  • Over 26 years' experience with emergency services
  • Holds Bachelor of Paramedic Practice, Diploma of Paramedical Science and Certificate IV in Training and Assessment
  • Over 20 years training and teaching experience as well as supervising aspiring graduates 
  • Owns and operates ‘Emergency Medical Services Gold Coast’ business providing paramedical services for range of events

Trainer and Assessor

Kristy Heitmann

  • First Responder, Clinic tester for COVID-19 test and administration, BLS Medic, First Aid Officer
  • Holds Diploma of Paramedical Science, Certificate IV in Health Care and Certificate IV in Training and Assessment
  • Working towards a Paramedic career and passionate about sharing the skills with graduates 
  • Owns and operates a business on the Gold Coast overseeing admin, bookkeeping and staff management in spare time.

Trainer and Assessor

Lisa Mutsaerts

  • Over 4 years' experience in administration, student support and leadership
  • Completing Bachelor of Science Major in Applied Mathematics at Griffith University
  • Grassroots coach for Gravitas (LCO)

Student Support Officer

Aarsh Nagpal

  • Accounting and Business academic for over 12 years
  • Dual Masters is Professional Accounting and Business Administration, Bachelor of Arts and Certificate IV in Training and Assessment
  • Owner and founder - Heed Education and Heed Health Education

Chief Executive Officer

Monica Nagpal

  • Over 10 years of experience in leadership, administration, student support officer and mental health first aid officer roles in Registered Training Organisations
  • Holds Diploma of Business and Diploma of Leadership and Management
  • Deb is a creative writer and is blessed with the ability to express the inexpressible through her writing

Enrolments Manager and Mental Health First Aid Officer

Deborah Matheson

  • Registered Paramedic
  • Over 26 years' experience with emergency services
  • Holds Bachelor of Paramedic Practice, Diploma of Paramedical Science and Certificate IV in Training and Assessment
  • Over 20 years training and teaching experience as well as supervising aspiring graduates 
  • Owns and operates ‘Emergency Medical Services Gold Coast’ business providing paramedical services for range of events

Trainer and Assessor

Kristy Heitmann

  • First Responder, Clinic tester for COVID-19 test and administration, BLS Medic, First Aid Officer
  • Holds Diploma of Paramedical Science, Certificate IV in Health Care and Certificate IV in Training and Assessment
  • Working towards a Paramedic career and passionate about sharing the skills with graduates 
  • Owns and operates a business on the Gold Coast overseeing admin, bookkeeping and staff management in spare time.

Trainer and Assessor

Lisa Mutsaerts

  • Accounting and Business academic for over 12 years
  • Dual Masters is Professional Accounting and Business Administration, Bachelor of Arts and Certificate IV in Training and Assessment
  • Owner and founder - Heed Education and Heed Health Education

Chief Executive Officer

Monica Nagpal

  • Over 4 years' experience in administration, student support and leadership
  • Completing Bachelor of Science Major in Applied Mathematics at Griffith University
  • Grassroots coach for Gravitas (LCO)

Student Support Officer

Aarsh Nagpal

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Heed Health Education

Heed Education Pty Ltd trading as Heed Health Education is a Registered Training Organisation (RTO) with provider number #45064 and offers nationally recognised training programs registered by the Australian Skills Quality Authority (ASQA).

To enquire about our training services contact us on
0422 964 333
or write us an email on info@heededucation.com.au