Our Team

Staff Photos - HHE (6) (1)

Trainer and Assessor

Kristy Heitmann

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Enrolments Manager

Belinda Readman

Staff Photos - HHE (5) (1)

Student Support Officer

Aarsh Nagpal

Monica Nagpal (1)

Chief Executive Officer

Monica Nagpal

  • Registered Paramedic
  • Over 26 years' experience with emergency services
  • Holds Bachelor of Paramedic Practice, Diploma of Paramedical Science and Certificate IV in Training and Assessment
  • Over 20 years training and teaching experience as well as supervising aspiring graduates 
  • Owns and operates ‘Emergency Medical Services Gold Coast’ business providing paramedical services for range of events

Trainer and Assessor

Kristy Heitmann

  • Experience in Training and Assessment across various fields
  • Holds Diploma of Management and Certificate IV in Work Health and Safety
  • Volunteer for QLD State Emergency Service for over 12 years
  • Selected as a baton bearer for the 2018 Gold Coast Commonwealth Games Queen's Baton Relay

Enrolments Manager

Belinda Readman

  • Over 4 years' experience in administration, student support and leadership
  • Completing Bachelor of Science Major in Applied Mathematics at Griffith University
  • Grassroots coach for Gravitas (LCO)

Student Support Officer

Aarsh Nagpal

  • Accounting and Business academic for over 12 years
  • Dual Masters is Professional Accounting and Business Administration, Bachelor of Arts and Certificate IV in Training and Assessment
  • Owner and founder - Heed Education and Heed Health Education

Chief Executive Officer

Monica Nagpal

  • Holds Bachelor in Applied Science, Bachelor in Economics, Career Development
  • Specialisation in Career Counselling, Career and Professional Development. As part of career counseling, Don is a Professional Member of the Career Development Association of Australia (CDAA), personalised school student career counseling, over 29 years. Don established School Careers programs in three states (VIC/NSW/QLD) and delivering sessions at IC3 career development seminars for secondary schools and colleges internationally.
  • Past AFL 1st grade player 52 games Fitzroy (now Brisbane Lions) and Melbourne.
  • Coaching AFL football to youth teams internationally.

Career Consultant

Don Whitford

  • First Responder, Clinic tester for COVID-19 test and administration, BLS Medic, First Aid Officer
  • Holds Diploma of Paramedical Science, Certificate IV in Health Care and Certificate IV in Training and Assessment
  • Working towards a Paramedic career and passionate about sharing the skills with graduates 
  • Owns and operates a business on the Gold Coast overseeing admin, bookkeeping and staff management in spare time.

  • Registered Paramedic
  • Over 26 years' experience with emergency services
  • Holds Bachelor of Paramedic Practice, Diploma of Paramedical Science and Certificate IV in Training and Assessment
  • Over 20 years training and teaching experience as well as supervising aspiring graduates 
  • Owns and operates ‘Emergency Medical Services Gold Coast’ business providing paramedical services for range of events

Trainer and Assessor

Kristy Heitmann

  • Holds Bachelor in Applied Science, Bachelor in Economics, Career Development
  • Specialisation in Career Counselling, Career and Professional Development. As part of career counseling, Don is a Professional Member of the Career Development Association of Australia (CDAA), personalised school student career counseling, over 29 years. Don established School Careers programs in three states (VIC/NSW/QLD) and delivering sessions at IC3 career development seminars for secondary schools and colleges internationally.
  • Past AFL 1st grade player 52 games Fitzroy (now Brisbane Lions) and Melbourne.
  • Coaching AFL football to youth teams internationally.

Career Consultant

Don Whitford

  • Accounting and Business academic for over 12 years
  • Dual Masters is Professional Accounting and Business Administration, Bachelor of Arts and Certificate IV in Training and Assessment
  • Owner and founder - Heed Education and Heed Health Education

Chief Executive Officer

Monica Nagpal

  • Over 4 years' experience in administration, student support and leadership
  • Completing Bachelor of Science Major in Applied Mathematics at Griffith University
  • Grassroots coach for Gravitas (LCO)

Student Support Officer

Aarsh Nagpal

  • Experience in Training and Assessment across various fields
  • Holds Diploma of Management and Certificate IV in Work Health and Safety
  • Volunteer for QLD State Emergency Service for over 12 years
  • Selected as a baton bearer for the 2018 Gold Coast Commonwealth Games Queen's Baton Relay

Enrolments Manager

Belinda Readman

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Heed Health Education

Heed Education Pty Ltd trading as Heed Health Education is a Registered Training Organisation (RTO) with provider number #45064 and offers nationally recognised training programs registered by the Australian Skills Quality Authority (ASQA).

To enquire about our training services contact us on
0422 964 333
or write us an email on info@heededucation.com.au