Job Roles

Out of hospital career

Heed Health Education offers a range of courses that can help you attain the required skills and knowledge to be able to work in a range of pre-hospital and out-of-hospital job roles.

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Ambulance Officer

Qualification required:

- Certificate IV in Health Care; or
- Diploma of Emergency Health Care

Responsibilities - Ambulance Officer

Responsibilities

Assess and prioritise risks, resource requirements and services required for best patient outcomes.

Provide patient care in accordance with the clinical practice guidelines.

While complying with the driving standard requirements, transport patients safely.

Effectively manage and maintain organisational assets and equipment e.g. vehicles supplies, medical equipment etc.

Safely and efficiently provide treatment to patients, with referral to appropriate health care pathways.

Perform the clinical role as an integrated part of a community health system.

Effectively communicate and document appropriate outcomes.

Ambulance Transport Attendant

Qualification required:

- Diploma of Emergency Health Care

Responsibilities - Ambulance Transport Attendant

Responsibilities

Perform patient assessment and intervention on-road.

Assess the effectiveness of any intervention in accordance with the required guidelines and regulations and within prescribed scope of practice.

Provide high quality patient care and treatment during on-road transport.

Monitor ongoing patient status and initiate necessary additional care as required

Ensure all relevant information is recorded on the Patients Care Records.

Maintain an understanding the required Policies and procedures and Non-Emergency Patient Transport Regulations to support best practice.

Emergency Services Officer (ESO) / Site (Mine) Medic

Qualification required:

- Certificate IV in Health Care
- Diploma of Emergency Health Care

Responsibilities - ESO / Site (Mine) Medic

Responsibilities

Safely and efficiently transport patient under routine driving conditions.

Establish and maintain communication as required between driver and vehicle occupants to ensure effective patient care during transport.

Assist the Ambulance Transport Attendant in the care and management of the patient as requested.

Drive vehicle under operational conditions in a low risk manner and according to legal requirements.

Accurately and effectively relay clinical findings to the relevant referral Point.

Under the direction of Operations Management, provide support to Emergency crews when required.

Recognise and negotiate hazards at low risk in accordance with road traffic Acts and legal requirements governing emergency vehicles.

Emergency Medical Technician (EMT)

Qualification required:

- Certificate IV in Health Care
- Diploma of Emergency Health Care

Responsibilities - EMT

Responsibilities

Providing basic life support/advanced life support (dependant on qualifications) to a range of patients across various locations.

Provide patient assessments inclusive of vital signs surveys.

Provide non-emergency patient transport.

Apply appropriate treatment pathways for patients whilst in transit to achieve positive clinical outcomes.

Assist in the extrication of patients.

Patient Transport Officer (PTO)

Qualification required:

- Certificate IV in Health Care
- Diploma of Emergency Health Care

Responsibilities - PTO

Responsibilities

Safely and efficiently transport patient under routine driving conditions.

Establish and maintain communication as required between driver and vehicle occupants to ensure effective patient care during transport.

Assist the Ambulance Transport Attendant in the care and management of the patient as requested.

Drive vehicle under operational conditions in a low risk manner and according to legal requirements.

Safely and efficiently transport patient under routine driving conditions.

Assist the Ambulance Transport Attendant in the safe handling and transfer of the patient to and from, plus into and out of the Patient Transport Vehicle.

Accurately and effectively relay clinical findings to the relevant referral Point.

Emergency Patient Transport Officer

Qualification required:

- Diploma of Emergency Health Care

Responsibilities - Emergency Patient Transport Officer

Responsibilities

Safely and efficiently transport patient under routine driving conditions.

Establish and maintain communication as required between driver and vehicle occupants to ensure effective patient care during transport.

Assist the Ambulance Transport Attendant in the care and management of the patient as requested.

Drive vehicle under operational conditions in a low risk manner and according to legal requirements.

Accurately and effectively relay clinical findings to the relevant referral Point.

Under the direction of Operations Management, provide support to Emergency crews when required.

Recognise and negotiate hazards at low risk in accordance with road traffic Acts and legal requirements governing emergency vehicles.

Basic Life Support Medic

Qualification required:

- Certificate IV in Health Care
- Diploma of Emergency Health Care

Responsibilities - Basic Life Support Medic

Responsibilities

Providing basic life support to a range of patients across various locations.

Provide patient assessments inclusive of vital signs surveys.

Provide non-emergency patient transport.

Document and communicate patient information with key stakeholders.

Assist in the extrication of patients.

Advanced Life Support Medic

Qualification required:

- Diploma of Emergency Health Care

Responsibilities - Advanced Life Support Medic

Responsibilities

Providing basic life support and advanced life support to a range of patients across various locations.

Provide patient assessments inclusive of vital signs surveys.

Administer a range of medications which may include Schedule 8 medications (dependant on scope of practice).

Provide non-emergency patient transport.

Assist in the extrication of patients.

Document and communicate patient information with key stakeholders.

Lead, manage and develop teams.

Paramedic Assistant

Qualification required:

- Diploma of Emergency Health Care

Responsibilities - Paramedic Assistant

Responsibilities

Job responsibilities would be similar to an EMT/Basic Life Support Medic or even an Advanced Life Support Medic.

Medic / Event Medic

Qualification required:

- Certificate IV in Health Care
- Diploma of Emergency Health Care

Responsibilities - Medic / Event Medic

Responsibilities

Providing basic life support and advanced life support to a range of patients across various events e.g. sports and stadiums, racing and motorsports, concerts and music festivals, business functions and worksites, schools, film, TV and stunts etc.

Provide patient assessments inclusive of vital signs surveys.

Provide non-emergency patient transport.

Assist in the extrication of patients.

Document and communicate patient information with key stakeholders.

Industrial Medic

Qualification required:

- Certificate IV in Health Care
- Diploma of Emergency Health Care

Responsibilities - Industrial Medic

Responsibilities

Providing basic life support and advanced life support to a range of patients across various work and construction sites.

Provide patient assessments inclusive of vital signs surveys.

Provide non-emergency patient transport.

Assist in the extrication of patients.

Document and communicate patient information with key stakeholders.

Oil and Gas Medic - On/Offshore

Qualification required

- Diploma of Emergency Health Care

Responsibilities - Oil and Gas Medic - On/Offshore

Responsibilities

Providing basic life support and advanced life support to a range of patients across various mine sites.

Job responsibilities would be similar to an ESO/EMT.

Provide patient assessments inclusive of vital signs surveys.

Provide non-emergency patient transport.

Assist in the extrication of patients.

Document and communicate patient information with key stakeholders.

Defence Force Medic

Qualification required:

- Certificate IV in Health Care
- Diploma of Emergency Health Care

Responsibilities - Defence Force Medic

Responsibilities

Provide basic emergency response.

Care for in-patients and out patients.

Management and coordinating role in the field or health facilities.

Involvement in the day to day running of a medical facility.

Conduct health training including instruction and supervision of subordinates.

Promote health and well-being for personnel.

Rescue Medic / Adventure and Expedition Medic

Qualification required:

- Certificate IV in Health Care
- Diploma of Emergency Health Care

Responsibilities - Rescue Medic / Adventure and Expedition Medic

Responsibilities

Provide technical rescue such as vertical rescue, road crash rescue, swift water rescue, HAZMAT (in collaboration with Fire services).

Coordinate with the on‑call doctor or other key stakeholders to provide the best care for the patient.

Plan and facilitate the emergency response exercises for the site.

Facilitate emergency evacuation drills.

Prepare rescue plans to support the permit to work system.

Ambulance Dispatch Officer

Recommended Qualifications:

- Certificate IV in Health Care; or
- Diploma of Emergency Health Care

Responsibilities -Ambulance Dispatch Officer

Responsibilities

Liason with various key stakeholders to ensure effective mobilisation resources.

Triaging urgent and non-urgent patient incoming calls, determine appropriate course of action accordingly.

Dispatch and manage multiple resource responses simultaneously.

Operate the radio communications systems, ancillary equipment and other specialised systems proficiently.

It's a customer service oriented role that involves high level of professional interaction and communication with patients, patient advocates, relatives, health care professionals and key stakeholders to ensure best possible patient outcome while remaining calm under pressure.